+90 212 549 13 55 0850 480 20 58 [email protected] Arnavutkoy, Istanbul

Satisfaction Survey

CUSTOMER SATISFACTION SURVEY

Dear Valued Partner,
To help us raise the quality of service we provide you even further, we kindly ask you to share your complaints, suggestions, and evaluations with us. Thank you in advance for your contributions.

1. Your ease of reaching our company through all types of communication channels (Phone, Fax, Email, Website, WhatsApp, etc.)
2. The performance of our representative with whom you communicated during the ordering process
3. Our response speed to your quote requests and orders
4. Our response to your requests for non-order information
5. Our flexibility in responding to order revision requests from you
6. The visiting frequency of our customer representatives
7. The consistency of our product quality
8. Your satisfaction with the pricing policy applied to our products
9. Information transfer to you regarding new products
10. Delivery of our products with appropriate packaging
11. Timely delivery of your orders
12. The performance of the transport companies we work with
13. Technical feedback regarding your complaints
14. Our being a reliable and continuous solution partner
15. Our adequacy in terms of product and dimension variety
16. Your satisfaction with working with us

Contact and Company Information